Sheet 03 — Service record

Edwin Knuth

Senior Staff Software Engineer

Agents and LLM systems · Product engineering · Observability · Portland, OR · remote-friendly

Senior staff product engineer. A decade of observability and platform work at New Relic, then the capture frontend of an FDA-cleared medical imaging system at Overjet. I ship reliability into products under real production pressure, and lately I build applications that run AI entirely on the device. I was in the core engineering group that took Overjet's Iris system to FDA 510(k) clearance, and I drove the offline resilience behind its 99.5% session finalization rate. At New Relic I shipped LLM-powered features to enterprise customers in 2023, before most teams had any in production. I work end to end and I mentor the engineers around me.

Core skills

Agents and LLM systems

  • Claude API and tool use
  • MCP servers
  • grounded prompting with claim verification
  • RAG and embeddings
  • agent skills
  • evals against ground truth

On-device / edge AI

  • Whisper
  • WhisperKit
  • ONNX Runtime
  • Gemma / small-model orchestration
  • local VLM pipelines

Observability

  • OpenTelemetry
  • Grafana
  • Loki
  • SigNoz
  • SLOs and instrumentation design

Product engineering

  • TypeScript
  • React
  • PWAs
  • Astro
  • Node

Mobile

  • Swift
  • SwiftUI
  • watchOS
  • Kotlin
  • Android

Backend and reliability

  • Python
  • C# / .NET
  • circuit breakers
  • rate limiting
  • caching

Ways of working

  • AI-augmented engineering
  • Claude Code and agentic workflows
  • mentoring
  • regulated-product delivery

Experience

Mar 2024 — Aug 2026

REC 01

Overjet

Senior Staff Software Engineer

Dental AI · Iris Intelligent Imaging System

  • Shipped the Iris capture frontend through FDA 510(k) clearance (K253930), the company’s first clearance in image capture and PACS.
  • Built offline-mode resilience so capture sessions finish through backend outages, driving a 99.5% session finalization rate. Converting the app to a PWA is what made it possible.
  • Scaled the capture product from one pilot clinic to thousands of clinics.
  • Ended chronic instability for the largest enterprise clients by re-architecting backend status checks and adding circuit breakers and rate limiting. The fragile path now holds under load with no manual intervention.
  • Fixed C# / .NET TWAIN integrations for intraoral sensor capture, including vendor deviations from the spec that broke acquisition on real clinic hardware.
  • Stood up the team’s observability stack on OpenTelemetry, Loki, and Grafana, and built the dashboards Support adopted.
  • Lead engineer on the capture frontend; mentored the team on AI-assisted development.

Jan 2022 — Feb 2024

REC 02

New Relic

Staff Software Engineer

Observability platform · Logging

  • Shipped two LLM-powered features in New Relic AI for Logging, error analysis on log lines and automatic generation of parsing expressions, in production for enterprise customers in 2023.
  • Rearchitected data fetching across Logging UI components to meet performance SLOs and cut query timeouts on large datasets.

Jan 2019 — Jan 2022

REC 03

New Relic

Lead Software Engineer

APM

  • Directed the team that rebuilt APM’s most-trafficked pages, the company’s core product, on the modern UI platform. The rebuild was cited in closing enterprise deals.
  • Took Lookout/Spyglass, a telemetry change-detection platform and UI, from incubator concept to production in a single quarter.
  • Designed a query abstraction layer so one UI codebase served applications instrumented with New Relic agents, OpenTelemetry, and other providers.

Jun 2014 — Jan 2019

REC 04

New Relic

Senior Software Engineer

APM and Browser

  • On the team that broke up the Ruby monolith; built the first APM UI features on modern JavaScript frameworks.
  • Built the first event-based rather than metric-based filtering and faceting UIs.
  • Wrote declarative data-fetching chart components later adopted by the company-wide UI platform.
  • Shipped Browser features including GA of the Single Page Application monitoring UI.

Selected projects

  • Clip Portal —A search over 300 public-domain films from the Prelinger collection, 66 hours, where each result is a frame at a second and clicking it seeks the player there. Pick clips into a set and an Evaluate page says what you would be licensing: runtime, decades, narrated or silent, near-duplicate pairs, a stratified sample, a manifest. The same search answers agents through three MCP tools, and a retrieval eval over 100 hand-written queries scores every path the site serves.
  • Receipts —An investigation agent for Honeycomb that works a scripted incident in a real Honeycomb environment over the hosted MCP and has to cite the query and rows behind every claim. An eval harness with injected faults and known ground truth grades it on whether the answer was right, not on which tools it called.
  • Agent Blue —An operations platform I built alone. A conservation nonprofit in Alaska runs their day to day on it, along with a handful of other client orgs. Chat agent on one side, a drafting API on the other, and a fact checker between the output and the person reading it.
  • Earshot —One Kotlin core drives speech recognition on both iOS and Android. Whisper through WhisperKit on iOS, ONNX Runtime on Android. No audio leaves the phone.
  • Pencil Count —A six-stage funnel that reads handwritten write-in votes off scanned ballot images using a 12B vision model running locally, and reconciles the tally against the official count.
  • Sitewinder —An Android app that composes Whisper ASR, MiniLM embeddings, and Gemma 3 1B entirely on device, so you can ask questions about your own video library with the radio off.
  • SigPocket —Ten years of observability work compressed into the screen you actually have on you when something pages. A mobile client for SigNoz, built because I wanted it.
Detail sheets

Earlier experience

  • Point 97 (Ecotrust)Developer + Architect

    Built geosurvey, a multi-platform survey system used for fisheries data collection in the US Virgin Islands and Solomon Islands.

  • EcotrustSenior Front End Developer

    Solo developer of Digital Deck, an iPad electronic logbook for Oregon crab fishermen.

  • Decipher, IncSenior Software Engineer

    Survey platform processing 150,000+ surveys per week.

  • ContractDatabase and systems work

    Full-text whois search over 200 million domains at LegitScript; DBA and CI infrastructure for Aquameta and WordStream.

  • State of AlaskaDatabase and GIS Manager, Dept. of Environmental Conservation

    Led the state Air Quality System migration from Oracle to SQL Server.

Get in touch